Most businesses and homeowners do not think about how to find a good drain cleaning company until an emergency strikes. The toilet backs up or the storm drain overflows. Then it is panic time and hopping on the internet to find a good Twin Cities company to come fix the problem right away.
The trouble with this approach is that you really do not know what company to choose. You are not even sure what you should look for in a drain cleaning company. So here are a few tips to keep in mind the next time you need a drain cleaned.
Drain Cleaning Specialization
Some companies clean drains as well as repair them. They split their time and focus, not concentrating on what you really need, which is getting your drain cleaned.
This often happens in the case of plumbers. They usually do a variety of jobs, from fixing pipes and cleaning drains to installing fixtures. This limits their drain cleaning experience.
When you hire a company dedicated to drain cleaning, you know you are getting expertise that a plumber simply does not have. You are getting a company that does one thing all day long.
A Strong Track Record
Anyone can set up a business and call it a drain cleaning company. That is not a company you want to call when you are in the middle of an emergency.
Instead, you want a company that has a long track record of providing excellent service. One that has ties to the community and understands not only how to clean drains but how to work with customers on their schedules and provide fair and honest service at a reasonable price. Generally, the longer a company has been in business, the more you can trust it.
24/7 Responsiveness
If you have a drain backing up, you need service fast. The last thing you want is to call a company while water is pooling at your feet and have it say that it cannot get to you for a day or two.
If your situation is not an emergency, then you need a company that can get to you the same day. If you are having a real emergency, then you need a company that operates 24/7 and can get to your home or business as soon as possible.
A+ BBB Rating
If a drain cleaning company has an A+ rating with the BBB, then you know that customers trust it. The company has few if any complaints and the ones that it might have received have been successfully resolved. If other customers trust the company, then you know that you can, too.
Strong Online Reviews and Referrals
The internet has made it easy for customers to publicly rate drain cleaning companies so check the company’s Google and Yelp reviews. Also check for the company on reputable referral sites such as Angie’s List.
Unfiltered statements from people who have already used the drain cleaning company provide an honest assessment of how well the company does its job and how it treats its customers. If you find a company with a lot of satisfied customers, then chances are high that you will be one, too.
So when the kitchen sink will not drain or the basins need cleaning, look for a company that specializes in drain cleaning, has been in the business for decades, operates 24/7, has an outstanding BBB rating and boasts a history of positive online reviews and satisfied customers.
SOS Drain and Sewer Service meets all of those criteria. We are also family-owned and operated. Contact us today for a free, quick and easy quote. We look forward to solving your Twin Cities drain cleaning problem.
